Manage your billing and subscription
How to update your card, change plans, view invoices, or cancel your Job Assistant subscription — whether you signed up on our website or in the iPhone app.
You're always in control of your subscription, and you can change it any time. Where you do it depends on how you signed up: on our website, where we bill you through Stripe, or inside the iPhone app, where Apple bills you. Your Billing page shows which one you're on.
If you're billed through our website
- 1Go to Billing to see your plan, trial status, and next charge.
- 2Update your card, view past invoices, or manage your subscription from there.
- 3Upgrade to the General Contractor plan (or switch back to Solo) any time — changes take effect right away.
- 4To cancel, use the cancel option in Billing. Your access continues through the end of your paid period, and your data is kept for 30 days.
If you're billed through Apple
If you subscribed inside the iPhone app, Apple collects the money and Apple is the only place the subscription can be changed. We can't update your card, switch your plan, or cancel it for you — even if you ask support.
- 1On your iPhone, open Settings and tap your name at the top.
- 2Tap Subscriptions, then tap Job Assistant.
- 3From there you can change your plan, update the payment method Apple has on file, or cancel.
- 4If you cancel, your access continues through the end of the period you already paid for, and your data is kept for 30 days.
Deleting your account does not cancel Apple billing
If Apple bills you, deleting your Job Assistant account will NOT stop the charges. Cancel first in Settings → your name → Subscriptions on your iPhone, then delete the account.
No card during the trial
Your 7-day free trial needs no card. Adding one never restarts or shortens your trial — you're only charged when the trial ends.
Frequently asked questions
What happens to my data if I cancel?
It's kept for 30 days. Reactivate within 30 days and everything is right where you left it.
Can I switch plans?
Yes, any time. If you're billed through our website, switch from the Billing page — upgrades and downgrades take effect immediately. If you're billed through Apple, switch in Settings → your name → Subscriptions on your iPhone.
How do I know who bills me?
Open your Billing page. If it says your subscription is billed through Apple, everything is handled in your Apple account. Otherwise we bill you and you manage it right there.
Who do I ask for a refund?
If we bill you, email support@job-assistant.app. If Apple bills you, refunds are handled by Apple at reportaproblem.apple.com.
Still need help?
Talk to a real person — we typically reply within a few hours.